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Quality Management Systems - ISO 9001

ISO 9001 is an internationally recognised Quality Management System standard that can benefit all sizes of a corporation.

Customers see many different avenues of improvement within their business. Customers see an improvement in product and service quality as well as reduced errors, increasing business profile, attacking new customers and a developed competitive edge over the competition.

ISO 9001 is a certification that help you monitor your business, both financially and productively and help improve the quality of all of your business processes.

IBCN will work with you and help your business to apply the ISO strategy successfully as well as being able to offer long-term support to help with your requirements.

 

What are the benefits of a quality management system?

  • Enhancing your focus and understanding of your customers’ needs
  • Improved competitive edge
  • Continually improving the efficiency of your operation
  • Reduced costs, improved profits, added growth
  • Ensuring consistency of your products and/or services
  • Strengthening communication at all levels of your company
  • Providing more sales and marketing opportunities
  • Product liability protection

How we can help you?

  • Review your operation and identify possible areas for improvement
  • Help you develop a Quality Management System to meet your requirements
  • Develop and document your processes and procedures
  • Train your staff in quality methods and principles
  • Assist with the selection of an external certification body
  • Act as your representative at quality system assessments
  • Assist with the use of quality tools and techniques
  • Keep you up to date with changes
  • Provide a part-time Quality Manager (if required)
Environmental Management - ISO 14001

The environmental performance of a company is increasingly becoming a primary concern to its management, personnel and shareholders. An Environmental Management System promotes commitment to a systematic approach to environmental protection and to a model of continuous improvement. ISO 14001 is the internationally recognised standard for environmental management proficiency.

The ISO 14001 standard provides practical tools for companies and organizations of all kinds looking to manage their environmental responsibilities. It is a combination of standards that provides companies with the knowledge and tools to improve their environmental impact and responsibilities. It can not only make your business more environmentally efficient but it can also provide you with a competitive advantage and provide the trust of your business stakeholders.

Your business may have already implemented ISO certifications such as ISO 9001 or ISO 45001. IBCN can help you successfully integrate ISO 14001 into your existing standards regardless of whether you have worked with us before.

Like other ISO standards ISO 14001 includes the need for continual improvement, you must be committed to growing your business and using these strategies to help you on your way.

 

What we can help you with?

  • Identify possible environmental impacts
  • Advise on relevant legislation
  • Assist in developing good environmental operating practices
  • Document operating practices and procedures
  • Conduct training in environmental issues
  • Perform environmental auditing of sites and processes
  • Assist with the selection of an external certification body
  • Act as your representative at environmental system assessments
  • Coordinate environmental improvement programmes
  • Keep you up to date with changes
  • Provide a part-time Environmental Manager (if required)

What are the benefits of an environmental management system?

  • Reducing waste materials
  • resources
  • energy and therefore your costs
  • Enabling confidence in meeting environmental legislation
  • Reducing the potential consequences to society from accidents
  • Improving your reputation amongst customers
  • the public and employees Providing a market advantage.
Information Security - ISO 27001

ISO 27001 is becoming ever more important as more businesses use computers and online storage for their business. The EU General Data Protection Regulation (GDPR) states that organisations must adopt appropriate policies, procedures and processes to protect the personal data they hold. ISO 27001, the international standard for information security, provides an excellent starting point for achieving the technical and operational requirements necessary to reduce the risk of a breach.

There are now thousands of businesses using emails, online shops, digital banking and storing customer details online. ISO 17001 is a certification designed to ensure the safety of information both digitally and within business paperwork.  With so many businesses sharing information through the internet it has become a target for hackers and thieves to try and steal this vital information through deceptive measures.

This could be customers personal information, such as bank details, addresses or personal information that these thieves could use to access people bank accounts or information regarding your business that they could use to deceive people or get money from your business.

ISO 27001 will help put your customers at ease and ensure you are following the right legal steps to ensure the safety of both your business and your customers.

IBCN can work with you to implement this certification and ensure that your business meets the requirements of the Data Protection Act of 1998.

What are the benefits of an Information Security Management system?

  • Get a competitive edge.
  • Demonstrate good corporate governance for public sector tenders.
  • Reassure clients of your credibility.
  • Reduce security incidents and lead to cost savings.
  • Help ensure compliance with relevant laws such as the Data Protection Act 1998.

What we can help you with?

  • develop the documentation required
  • deploy Information Security training and awareness programmes.
  • conduct internal audits of the system and produce an audit report.
  • arrange and attend certification with a UKAS Accredited body.
  • Provide a Part-time IT Manager (if required)
FSC & PEFC Chain-of-Custody Certification

Forest Stewardship Council (FSC)

The FSC is an internationally recognised certification that ensures businesses using wooden products are sourcing their materials from sustainable and reliable sources. FSC helps take care of forests and the people and wildlife who call them home.

Programme for the Endorsement of Forest Certification (PEFC)

PEFC is an independent, non- profit, non-governmental organisation that promotes sustainably managed forests through independent third party certification. Within its membership there are 32 independent forest certification schemes of which 22 have completed the rigorous assessment process. These 22 schemes account for over 187 million hectares of certified forest producing millions of tonnes of certified timber.

Chain of Custody

The FSC/PEFC chain-of-custody is recognised globally and has over 4,000 certified organisations that implement the FSC certification within their organisation. The certification is supported by WWF and recognised by them as the “hallmark of responsible forest management”. Greenpeace, Friends of the Earth and the woodland trust also recognise the FSC certification. This is because businesses who implement this strategy within their business are aiming to become more environmentally friendly.

Chain-of Custody is the unbroken path which products take from the forest to the customer, including all stages of manufacturing, transformation and distribution.

 Chain-of Custody certification provides evidence that the certified product originates from certified well-managed forests, and verifies that these products are not mixed with products from uncertified forests at any point in the supply chain except under strict controls when percentage labelling is being used.

Chain-of-Custody certification is required whenever a company carries out any physical alteration to the timber/product, they take physical or legal ownership of the timber/product and whenever a company wishes to make independent use of the FSC or PEFC trademark.

What happens next?

Putting ISO 14001 Environmental Management Systems into place and becoming certified in this area assures all the constituents of a company including customers, shareholders, suppliers, regulators and general public that this company is actively managing its environmental systems. By having an EMS in place that continues to function with changes in the market environment, it also helps minimize the costs and downstream risks with environmental management.

Many businesses who use the FSC also have ISO 14001 implemented within their business as it provides additional environmental benefits.

Business Measurement

The overall aim of business measurement it to provide data that will allow you to monitor and improve your business, develop new business strategies and increase profitability. Gathering this data will help you see areas of your business that need improvement and will help you increase customer satisfaction and potentially reduce operating costs.

There are various ways in which you can make your business more effective, measuring and monitoring key attributes such as production, customer analysis and financial monitoring can provide us with information on how your business can develop and grow.

Ensuring the success of an ISO standard will require an adjustment in approach to your business and you must see the opportunities that a standard can present and use it to your benefit. When working with IBCN we will ensure we give you all of the tools you need to successfully implement an ISO strategy and grow your business long-term.

We will work with you to identify business measures and targets and provide you with appropriate actions and help you achieve the desired results.

Integrated Management Systems

Many organisations are now opting to introduce an integrated management system that meets the requirements of several different ISO standards. A quality management system is a set of policies, processes and procedures required for planning and execution (production, development, service) in the core business area of an organization i.e. areas that can impact the organisation’s ability to meet customer requirements. An integrated management system incorporates ISO 9001 Quality Management Systems, ISO 14001 Environmental Management and ISO 45001 Health & Safety Management.

The main advantage of an IMS (Integrated Management System) is that you can run this using one management system, use one set of documentation and run one third party audit. This results in more control of your business, less effort and intern reduced costs.

We are currently working with several forward-thinking businesses who opted to implement an integrated management system instead of traditional single standards.